Support
MINEMAN empowers our clients by removing the complexity in their work and giving them the tools to improve the performance of their operations.
MINEMAN support is there to provide you peace of mind. We provide round-the-clock global support out of our support centres based in Australia, India, Philippines and Peru. Our expertly trained support consultants will know your business as well as you do.
MINEMAN support isn’t just about software. Our consultants are always available to answer your questions, guide you step by step through a procedure or assist with your data entry needs. They can also provide additional content. If you require a new report or chart, your MINEMAN support consultant can help.
We can deliver your system out of any of our global data centres removing the need for you to worry about IT infrastructure issues. We will run your system and take care of the day-to-day maintenance allowing you to focus on what is important: running your business.
Support is provided to our clients in their own time zone, by MINEMAN experts in Australia, India, Indonesia, Malaysia, Peru and the Philippines.
MINEMAN support takes the time to understand your business and its unique needs